Refund Policy
Our comprehensive refund policy ensures transparent and fair processes for all educational services at GlowlyFusionHub
Eligibility Requirements
Refund requests are evaluated based on specific criteria designed to maintain fairness for both students and our educational institution. We understand that circumstances can change, and we've structured our policy to accommodate legitimate concerns while protecting the integrity of our multi-year budget planning programs.
Program Withdrawal
Students who withdraw within the first 14 days of program commencement are eligible for full refunds, minus administrative fees.
Medical Circumstances
Documented medical conditions that prevent program completion may qualify for partial or full refunds based on individual assessment.
Program Cancellation
If we cancel a program due to insufficient enrollment or unforeseen circumstances, full refunds are automatically processed.
Refund Process Timeline
Our structured refund process ensures that all requests are handled efficiently and fairly. Each step is designed to gather necessary information and provide clear communication throughout the evaluation period.
Submit Request
Complete the refund request form with detailed reasoning and supporting documentation. Requests must be submitted through our official channels within specified timeframes.
Initial Review
Our administrative team conducts an initial review within 3-5 business days to verify eligibility and completeness of documentation.
Detailed Assessment
A thorough evaluation of your specific circumstances is conducted by our student affairs committee, typically taking 7-10 business days.
Decision & Processing
You'll receive written notification of the decision. Approved refunds are processed within 14-21 business days to your original payment method.
Payment Method Considerations
Refund processing times vary depending on your original payment method. Credit card refunds typically appear within 5-10 business days, while bank transfers may take 10-15 business days. International payments might require additional processing time due to banking regulations.
For payments made through installment plans, refunds are calculated based on completed payment cycles and remaining balances. Any promotional discounts or early-bird pricing adjustments will be factored into the final refund calculation according to the terms active at the time of enrollment.
Important Limitations
Refunds are not available after 50% program completion or beyond the withdrawal deadline specified in your enrollment agreement. Service fees, technology access charges, and completed module certifications are non-refundable. Students who violate academic integrity policies or community guidelines forfeit refund eligibility regardless of completion status.
Special Circumstances
We recognize that life brings unexpected challenges. Job loss, family emergencies, or significant financial hardship may warrant special consideration beyond our standard policy framework. These cases are reviewed individually by our student support committee.
Military deployment, visa issues for international students, and other extraordinary circumstances receive careful evaluation. We maintain flexibility in our approach while ensuring consistent application of our core principles across all refund decisions.
Questions About Your Refund?
Our student support team is here to help guide you through the refund process and answer any questions about your specific situation.